Frequently Asked Questions
Classical Tahoe 2023📍 WHERE IS THE VENUE LOCATED?
Classical Tahoe Concert Pavilion & Box Office
University of Nevada, Reno at Lake Tahoe
291 Country Club
Incline Village NV 89451
Ron & Maureen Ashley Oasis (July 23 & August 6 Chamber Music only)
See ticket for address.
🚗 WHERE DO I PARK?
Parking is in the upper University parking lot off of County Club Drive through the main campus entrance.
⏰ WHEN SHOULD I ARRIVE?
5:30PM The Classical Tahoe Bar opens
5:45PM Pavilion seating begins
5:45PM – 6:00PM The Joel and Cindy Revzen Pre-Concert Talks with Desiree Elsevier
7PM Performance Begins
5:30PM The Classical Tahoe Bar opens
6:15PM Pavilion seating begins
7PM Performance Begins
6PM The Classical Tahoe Bar opens
6:45PM Pavilion seating begins
7:30PM Performance Begins
😔 What if I can't make it to my concert?
– Please give your tickets to a friend or family member. Tickets are transferable – you can forward your e-ticket to your guests or have your guest retrieve your tickets at the box office.
– Donate your tickets back to Classical Tahoe for a tax-deductible donation.
– Credit for your tickets to another 2023 Festival concert permitting space is available.
– Unfortunately, tickets are non-refundable.
– Contact: boxoffice@classicaltahoe.org or (775) 298-0245
👕 WHAT DO I WEAR?
Wear whatever you feel is comfortable! Most people opt for “casual chic” or “resort fashionable” (e.g. collared shirts, summer weight pants, light layers).
Weather can change quickly, so please be prepared with a wrap, sweater or jacket for cooler nights. And, of course, bringing a raincoat and umbrella insures it won’t ever rain.
Practical shoes are recommended as events take place in outdoor settings with uneven surfaces.
🧺🥂 WILL THERE BE FOOD AND DRINK AVAILABLE?
Food
While we don’t have food available for purchase, we do invite you to bring a picnic and enjoy your own food and beverage at tables of two, three and four in the Courtyard. Courtyard access is open as early as 5:30pm.
Eating before the performance is also recommended as most Incline Village restaurants close between 9-10:30 p.m.
Many local restaurants also offer carry out which you may enjoy in the Courtyard as well.
Beverages
The Classical Tahoe Bar will open at 5:30pm
As part of a burgeoning wine program at Classical Tahoe, we have forged a new relationship with Jackson Family Wines, an internationally recognized company that has been family-owned since 1974. As a company committed to climate-positive change, Jackson Family Wines is the perfect wine partner to introduce govino to the Classical Tahoe audience. govino, is the first sustainable and reusable wine glass to be accepted by the wine industry.
Govino purchase: $15
Includes one reusable/shatterproof/sustainable govino, one glass of wine (6 oz pour), refill(s) (smaller pour), and a jute carry bag
Single glass of wine: $8
(No govino, no refill)
Decanters (limited supply) – $40
Includes choice of wine, 2 govinos, and a jute carry bag
Beer for $6
Non-alcoholic beverages for $2
☔️ WHAT IF IT RAINS OR THERE IS INCLEMENT WEATHER?
Although the weather in Lake Tahoe can be unpredictable, we plan to host a great event, rain or shine! Please plan accordingly. In the unlikely event of severe weather affecting the Ricardi Pavilion, Classical Tahoe reserves the right to cancel in an abundance of caution for the safety of our patrons, musicians, and staff. Should we need to cancel, we are unable to offer refunds and will acknowledge your ticket purchase as a donation.
🚻 WHERE ARE THE RESTROOMS?
Restrooms are located inside the Prim Library.
🛍 WHERE CAN I GET THAT LOVELY CLASSICAL TAHOE MERCHANDISE?
Don’t forget to visit our Classical Tahoe Boutique (across from the Box Office) for your limited edition merchandise!
Items include:
Brubeck Jazz Summit t-shirts
Classical Tahoe 2023 t-shirts, water bottles, hats
govinos and govino decanters
…and more!
🎟 WHAT IF I'M UNABLE TO USE MY TICKET?
If you purchase tickets and are not able to attend:
While our standard policy is that tickets are non-refundable, we understand the necessity to be flexible in these unprecedented times. Should you need to change your plans to attend a concert this summer, we ask that you consider donating the value of your tickets to help support Classical Tahoe’s ongoing mission to enrich the cultural, educational and community vitality of Lake Tahoe. Tickets returned to our Box Office qualify as a tax-deductible donation if received 24 hours prior to a performance.
If you have not received your tickets before the date of the performance:
Please check the spam folder of your email. In the event they are not there, please contact the Box Office immediately to have them re-sent. You may also check in at the Pavilion Box Office on the night of the concert.
If you cannot print out your tickets:
You may show them upon entry on your phone (or check in at the Pavilion Box Office on the night of the concert).
If you have received multiple tickets that seem to show different seats:
Sometimes it becomes necessary to re-seat our patrons for the best experience possible. If you have any questions, you may contact us prior to the performance. We also maintain a complete door list at the Pavilion Box Office.
🧼 HEALTH AND SAFETY PROTOCOLS
As permitted by current Washoe County, Nevada guidelines, Classical Tahoe is operating without any social distancing or mask requirements. Face coverings at the Classical Tahoe Pavilion will be optional. All individuals, whether they choose to wear a face covering or not, will be welcomed and respected. We encourage you to test before attending.
Remember to wash hands frequently with soap and water for at least 20 seconds. We’re all excited to see eachother but remember the days of the elbow bump!
Please call or email the Box Office if you have any questions: boxoffice@classicalathoe.org ; 775-298-0245
❓WHAT IF I STILL HAVE QUESTIONS?
Please call or email the Box Office at: boxoffice@classicalathoe.org ; 775-298-0245