Frequently Asked Questions

Classical Tahoe 2022
📍 WHERE IS THE VENUE LOCATED?

Classical Tahoe Concert Pavilion & Box Office
Sierra Nevada University
291 Country Club
Incline Village NV 89451

Ron & Maureen Ashley Oasis (July 24 & 31 Chamber Music only)
See ticket for location address.

🚗 WHERE DO I PARK?

Parking is in the upper University parking lot off of County Club Drive through the main campus entrance.

⏰ WHEN SHOULD I ARRIVE?

For All Pavilion Performances:
5:30PM The Classical Tahoe Bar opens
6:30PM Pavilion seating begins
7PM Performance Begins

For Our Subscribers (Trio or Full Subscription):
Your tickets should have been emailed for you to either print at home or show on your phone. If you need assistance with your tickets or where your seats are located, please check in the with the Box Office.

😔 What if I can't make it to my concert?

– Please give your tickets to a friend or family member. Tickets are transferable – you can forward your e-ticket to your guests or have your guest retrieve your tickets at the box office.

– Donate your tickets back to Classical Tahoe for a tax-deductible donation.

– Credit for your tickets to another 2022 Festival concert permitting space is available.

– Unfortunately, tickets are non-refundable.

– Contact: boxoffice@classicaltahoe.org or (775) 298-0245

👕 WHAT DO I WEAR?

Wear whatever you feel is comfortable! Most people opt for “casual chic” or “resort fashionable” (e.g. collared shirts, summer weight pants, light layers).

Weather can change quickly, so please be prepared with a wrap, sweater or jacket for cooler nights.  And, of course, bringing a raincoat and umbrella insures it won’t ever rain.

Practical shoes are recommended as events take place in outdoor settings with uneven surfaces.

🧺🥂 WILL THERE BE FOOD AND DRINK AVAILABLE?

Food

We invite you to bring a picnic and enjoy your own food and beverage at tables of two, three and four in the Courtyard. Courtyard access is open as early as 5:30pm.

Eating before the performance is also recommended as most Incline Village restaurants close between 9-10:30 p.m.

Many local restaurants also offer carry out which you may enjoy in the Courtyard as well.

Packaged small snacks will be available for $1 to be enjoyed in the Courtyard prior to the performance.


Beverages

The Classical Tahoe Bar will open at 5:30pm

As part of a burgeoning wine program at Classical Tahoe, we have forged a new relationship with Jackson Family Wines, an internationally recognized company that has been family-owned since 1974.  As a company committed to climate-positive change, Jackson Family Wines is the perfect wine partner to introduce govino to the Classical Tahoe audience. govino, is the first sustainable and reusable wine glass to be accepted by the wine industry.

Govino purchase: $15
Includes one reusable/shatterproof/sustainable govino, one glass of wine (6 oz pour), refill(s) (smaller pour), and a jute carry bag

Single glass of wine: $8
(No govino, no refill)

Decanters (limited supply) – $40
Includes choice of wine, 2 govinos, and a jute carry bag

Beer for $6

Non-alcoholic beverages for $2

☔️ WHAT IF IT RAINS OR INCLEMENT WEATHER?

While the weather in Tahoe can change drastically, the show will go on. Any decisions otherwise will be made from the stage. Please plan and dress for the weather including a poncho, seat cover and warm/dry clothing.

🚻 WHERE ARE THE RESTROOMS?

Restrooms are located inside the Prim Library.

🛍 WHERE CAN I GET THAT LOVELY CLASSICAL TAHOE MERCHANDISE?

Don’t forget to visit our Classical Tahoe Boutique (across from the Box Office) for your limited edition merchandise!

Items include:
Brubeck Jazz Summit t-shirts
Classical Tahoe 2022 t-shirts, water bottles, hats
govinos and govino decanters
…and more!

🎟 WHAT IF I'M UNABLE TO USE MY TICKET?

If you purchase tickets and are not able to attend:
While our standard policy is that tickets are non-refundable, we understand the necessity to be flexible in these unprecedented times. Should you need to change your plans to attend a concert this summer, we ask that you consider donating the value of your tickets to help support Classical Tahoe’s ongoing mission to enrich the cultural, educational and community vitality of Lake Tahoe.  Tickets returned to our Box Office qualify as a tax-deductible donation if received 24 hours prior to a performance.

If you have not received your tickets before the date of the performance:
Please check the spam folder of your email.  In the event they are not there, please contact the Box Office immediately to have them re-sent.  You may also check in at the Pavilion Box Office on the night of the concert.

If you cannot print out your tickets:
You may show them upon entry on your phone (or check in at the Pavilion Box Office on the night of the concert).

If you have received multiple tickets that seem to show different seats:
Sometimes it becomes necessary to re-seat our patrons for the best experience possible. If you have any questions, you may contact us prior to the performance. We also maintain a complete door list at the Pavilion Box Office.

🧼 HEALTH AND SAFETY PROTOCOLS

As permitted by current Washoe County, Nevada guidelines, Classical Tahoe is operating without any social distancing or mask requirements. Face coverings at the Classical Tahoe Pavilion will be optional. All individuals, whether they choose to wear a face covering or not, will be welcomed and respected. We encourage you to test before attending.

Remember to wash hands frequently with soap and water for at least 20 seconds. We’re all excited to see eachother but remember the days of the elbow bump!

Please call or email the Box Office if you have any questions: boxoffice@classicalathoe.org ; 775-298-0245

❓WHAT IF I STILL HAVE QUESTIONS?

Please call or email the Box Office at: boxoffice@classicalathoe.org ; 775-298-0245